There is no doubt that mobile commerce is heating up. The market is expected to be a multi-billion dollar sector in 2011 and eBay, Amazon and many other online retailers are launching designated apps for smartphone platforms. Zappos has furthered its footprint in m-commerce with the launch of an Android app.
Similar to the online retailer's iPhone and iPad apps, you can search, browse, read reviews, share, and buy shoes, handbags, clothing, jewelry and more via the app. Purchasers get the same benefits of shopping on Zappos.com, including a 365-day return policy and 24-7 customer support. Of course, Zappos is known for its customer service and has a dedicated team covering support for mobile sales.
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